Producing a good translation was once a simple matter of handing a document to a lone translator with a typewriter and waiting for the results. Today, business moves too fast to rely on outdated approaches.

Francois Charbonneau Communication & Design has been in the vanguard of the translation industry in developing tools and systems to manage the translation process with greater efficiency and consistency. Our long and successful track record with a wide variety of translation projects across many industry sectors attests to the skills of our language professionals and the quality of our services.

Our translation process starts with our experienced account managers. They bear the responsibility of managing the direct relationship with the client and coordinating the language professionals, software programmers, application developers, and page layout specialists who all contribute to the successful completion of every project. The first stage involves the account manager thoroughly understanding the client's objectives and designing a strategy tailored to the project. In the second stage, the language professional uses his/her knowledge and translation skills and guides the project through the linguistic steps of translation, editing and verification. On completion of the polished translation, as a third stage, the account manager reviews the translation and subjects it to a quality check by a proofreader. Only after the account manager is satisfied that the translation meets our high standards is it returned to the client.

Through our quality control and management processes we can guarantee that documents, websites and multimedia materials, will be handled professionally, accurately and expeditiously.

Francois Charbonneau Communication & Design is committed to maintaining the highest level of quality in all services it provides to its clients.